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Improved formula for manufacturer of skincare products

Helped expand line of custom products 

A manufacturer of specialty skincare products wanted to develop a biphasic makeup remover that would provide consumers with a gentle but effective formula to remove even waterproof makeup and mascara. So-called biphasic removers have two distinct layers—a water-based phase and an oil-based phase—that activate when the bottle is shaken, offering consumers a product that cleanses completely without drying the sensitive skin around the eye. The manufacturer, known as an innovative producer and turnkey private-label partner, looked for a partner to help develop an effective formulation with a pleasing aesthetic.

Univar Solutions’ lab services team provided three initial blends to the manufacturer for consideration. After a slight modification to the chosen formula, the customer observed a slight, foamy third layer between the water layer and the oil layer. Our lab services team went back to work to troubleshoot and eliminate the offensive third layer, first replicating the issue observed in the initial formula and then screening 10 different formula modifications to evaluate the effect of different oils and preservatives on the resulting layers.

The screening and testing resulted in one formula that emulsified after shaking without forming the undesirable third layer, while providing the appropriate cleansing effect. Univar Solutions documented and presented the winning formula to the customer in a formal report—with a turnaround time of only seven days from start to finish.

Discover how a partnership with Univar Solutions can contribute to your bottom line and help you augment your team with R&D capabilities. Contact the lab to learn more.


A contract skin care product manufacturer wanted to develop a biphasic makeup remover to enhance its line of skin care products.


Our lab services team developed an initial formula and worked to troubleshoot a separation issue, resulting in the creation of a successful formula.


The winning solution emulsified properly when activated, highlighting the pleasing aesthetic and efficacy of a biphasic remover.

Recorded benefits

  • New formula emulsified properly upon activation while providing consumers with optimal cleansing
  • Augmented customer’s R&D capabilities to produce, test and troubleshoot the winning formula
  • Provided successful solution with seven-day turnaround time