×
Customer Updates banner image
Home
Integration
Customer Updates
Back to previous

Customer Updates

For our USA Customers

On September 1, 2019, we successfully moved assets of Nexeo Solutions, LLC into Univar USA Inc., changed our name and are now known as Univar Solutions USA Inc. (Univar Solutions). In addition to our legal entity change, on June 21, 2021 we completed the final phase of the migration to the Univar Solutions Enterprise Resource Planning system, SAP. Thank you for your support during our integration, we truly appreciate your attention and understanding as we worked through this transition.     

Our primary focus through these changes continues to be you – your needs and our ability to provide exceptional service .  Below are key communications your company should have received along with answers to some common questions related to the integration. The actions requested varied depending on with whom you conducted business with in the past, as well as where you have ship to locations.  If you have any further questions, please do not hesitate to contact your current Customer Service Representative or Sales Account Manager. Either can help provide additional support.

+ Customer Letters Business Systems Migration – East Region (click to expand)
+ ChemCare Customer Letters Business Systems Migration – San Jose (click to expand)
+ Customer Letters Business Systems Migration - Mid Central and Great Lakes Districts (click to expand)

 

+ Customer Letters Business Systems Migration – South Central District (click to expand)
+ Customer Letters Business Systems Migration – Gulf Coast District (click to expand)
  • LU GULF 11MAY20 Legacy Univar Customer Gulf District Notification, May 11, 2020
  • OC GULF 11MAY20 Overlap and Corporate Account Customers Gulf District Notification, May 11, 2020
  • UGE GULF 3JUNE20 Univar Global Export Notification, June 3, 2020
  • CC GULF 8JUNE20 ChemCare Container Sales Gulf District Notification, June 8, 2020
+ Customer Letters Business Systems Migration Wave 3 – Gulf Coast, South Central and Mid Central (click to expand)
  • LU W3 13FEB20 Legacy Univar Customer Wave 3 Notification, February 13, 2020
  • OC W3 13FEB20 Overlap and Corporate Account Customers Wave 3 Notification, February 13, 2020
  • AC W3 Update 25MAR20 All Wave 3 Customer Delay Notification, March 25, 2020
+ Customer Letters Business Systems Migration Wave 2 – West Central and Southwest (click to expand)
  • LU W2 15NOV19 Legacy Univar Customer Wave 2 Notification, November 15, 2019
  • OC W2 15NOV19 Overlap and Corporate Account Customers Wave 2 Notification, November 15, 2019
+ Customer Letters Business Systems Migration Wave 1 - Pacific Northwest (click to expand)
  • LU W1 1OCT19 Legacy Univar Customer Wave 1 Notification, October 1, 2019
  • OC W1 1OCT19 Overlap and Corporate Account Customers Wave 1 Notification, October 1, 2019
+ Customer Letters Legal Entity (click to expand)
  • AC LEC 2JUL19 All Customers, Legal Entity Change Notification, July 2, 2019
  • AC LEC FAQ's 3SEP19 All Customers, Frequently Asked Questions, September 3, 2019
  • LNC LEC 3SEP19 Legacy Nexeo Customers, Legal Entity Change Reminder, September 3, 2019
  • LUC LEC W1 3SEP19 Legacy Univar Customer, Legal Entity Change Reminder, Wave 1 September 3, 2019
  • OC LEC 3SEP19 Overlap Customer, Legal Entity Change Reminder, September 3, 2019
  • OC LEC W1 3SEP19 Overlap Customers, Legal Entity Change Reminder, Wave 1, September 3, 2019
+ Example SAP Documents (click to expand)

 

 

Frequently Asked Questions

 

1. WHEN WILL THE LEGAL ENTITY NAME CHANGE BE EFFECTIVE?

  • The name change to Univar Solutions USA Inc will be effective September 1, 2019.

2. WHAT DO I NEED TO DO TO REFLECT THE NAME CHANGE IN MY SYSTEM?

  • Please update the name from Univar USA or Nexeo Solutions to Univar Solutions USA Inc.

3. WILL THE TAX IDENTIFICATION NUMBER / EIN CHANGE?

  • For Legacy Nexeo Solutions customers - YES, you will need to enter the new Tax Identification Number / EIN into your systems.
  • For Legacy Univar customers - NO, your Tax Identification Number / EIN remains the same - no EIN change required.

4. WILL I NEED A NEW SALES TAX EXEMPTION CERTIFICATE? WHAT ABOUT A W-9?

  • Yes, you will need a new Sales Tax Exemption Certificate and a W-9 form to support this change.

5. WHAT IF I WAS CHARGED TAX ON AN ORDER AND I AM A TAX-EXEMPT CUSTOMER? 

  • Contact your Customer Solutions Representative and provide a copy of your invoice that shows you were invoiced with tax.

6. WILL I NEED TO SIGN A NEW LEGAL CONSENT FORM? 

  • Yes, you will a new legal consent form to support this change.

7. WHOM DO I CONTACT IF I NEED A FORM? 

  • Please contact your current Customer Solutions Representative.

8. WILL MY INVOICES LOOK DIFFERENT? 

  • For Legacy Nexeo Solutions customers - YES, your invoices will have the Univar Solutions UAS Inc. logo on them beginning September 1, 2019.
  • For Legacy Univar customers - NO, your invoices will look the same until you are migrated on the new ERP system. HOWEVER, you will have new banking information and remit to address. Please contact your Customer Solutions Representative for more information.

9. WHERE CAN I DIRECT GENERAL QUESTIONS?

  • Contact your Customer Solutions Representative, Account Manager, or primary point of contact.
Related Pages
Supplier Updates Read More
Acquisition Information Read More
Integration Home Read More
quick contact image
Have a question?
Please select one of the choices below as the reason for contacting us:*
Ask a Question or Request a Quote
SDS Request

Access your SDS now through your account. New customers can request one here.

Yes
No
Yes