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Customer Service Representative

Budapest, Hungary | November 11, 2022 | Customer Service

Requisition ID: 11479

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

 

The person employed in this position will be responsible for:

  • Processing orders effectively and accurately in SAP including check with Supply Chain / Warehouse / Finance
  • Informing customers about possible anomalies concerning delivery
  • Verifying incoming orders on quantity and availability
  • Sending orders confirmations and check best delivery date
  • Following-up back order list
  • Entering all quality issues into the system
  • Providing the customers with the documentation, MSDS, TDS & COA of the existing product range
  • Following-up existing customers contracts on take-off and validity period
  • Administering data linked to the customer profile in SAP
  • Communicating all packaging issues to the customer and follow up
  • Solving payment issues linked to incorrect invoices (debit- and credit notes)
  • Managing and follow-up sample orders

 

Requirements:

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Advanced knowledge of SAP is required
  • Willingness to learn quickly
  • Hungarian native/fluent
  • English language at the minimum level advanced (C1)

 

We offer:

  • work full of challenges guaranteeing satisfaction
  • very good atmosphere
  • full support of the superiors and the entire Univar team
  • gaining experience in an international environment
  • necessary work tools


About Univar Solutions

Want to work for a company that is reimagining distribution? Join Univar Solutions, the premier global distributor of chemicals and ingredients. Our goal is to function as a direct extension of our customers’ teams; to serve as an ally in their quest of business success. At Univar Solutions, we’re building on our more than 90 years of experience and drawing on deep resources – inventory and logistics experts, scientists, PhDs, procurement, customer service, sales and marketers-to deliver consultative services and an unmatched portfolio to solve customers’ formulation and operational challenges. When you work for Univar Solutions, you’ll play an important role in shaping how we deliver more than chemical and ingredients.

Apply Here

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